Frequently Asked Questions

Feather banners and flag banners are essentially the same, and many people use these terms interchangeably. “Feather banner,” “flag banner,” or “feather flag banner” usually refer to the same type of curved, flowing banner. Teardrop banners, standard fabric banners, or retractable banners are different in shape, design surface area, and pricing. For simplicity, we typically refer to all of these as feather banners.

A feather banner is a bit more free-flowing and curved, while a teardrop banner is tauter and stretches out more when secured to its pole. The design surface area of a feather banner is generally larger than a teardrop banner of the same height, giving you more space for your graphics.

Yes! Our double-sided flags allow completely different designs on the front and back. For single-sided flags, the back shows a mirrored version of your design.

Yes! Whether you have rough artwork or need a full design created from scratch, our team provides free design help to make your flag look perfect.

Yes. We send a digital proof for your review and approval before production, so you can see exactly how your flag will look.

Of course! Upload logos, graphics, or full designs. We can also help refine your files to make sure your flag prints perfectly.

Yes. Our dye-sublimation printing keeps colors vibrant and details sharp, even for complex images like photos.

Vector files (.ai, .eps) are best for printing. For raster images, use .png or .jpg at 300 dpi or higher. Don’t worry if you don’t have these file types, you can email us whatever you have, like a screenshot or even a photo of your flag, and we’ll recreate a proof for you.

No. The price stays the same no matter how many colors or how complex your design is.

Our custom advertising flags (feather, teardrop & rectangle banners) are made from lightweight, 4 oz. warp-knit polyester, which is durable, flexible, and perfect for vibrant dye-sublimation printing. The poles are lightweight aluminum, making the banners easy to set up and stable. These banners are suitable for both indoor and outdoor use when properly anchored.

Direct, prolonged sunlight may gradually fade the colors over time. For normal short- to medium-term outdoor use, this shouldn’t be a concern. Proper storage when not in use will also help maintain vibrant colors longer.

With proper care and storage, a feather banner can last two years or more. Exposure to harsh elements like strong sun, heavy rain, or wind may shorten its lifespan. Keeping it indoors or in a shaded area when not in use helps preserve the colors and material.

Strong gusts can bend or move the banner if it’s not properly anchored. Even with a weighted base, extreme wind may affect stability. We recommend taking the banner down during heavy winds or severe weather. Using the appropriate base for your location (ground spike or cross base) helps ensure stability.

No. Polyester can melt or burn near open flames. Keep away from heat sources.

A feather flag (also called a swooper flag) has a curved, flowing shape that catches attention. They’re perfect for storefronts, trade shows, outdoor events, and other promotional spaces.

We offer feather banners in multiple sizes: 2’×6.5’, 2’×8’, 2.3’×9.5’, and 2.5’×12’. The poles match the height of each banner, ranging from 6’ to 15’ depending on the size you choose.

Poles range from 6’ to 15’, depending on the flag size. Each flag comes with a matching pole set for a perfect fit.

Ground spike: Best for grass or dirt. Cross base: Ideal for concrete, asphalt, or indoor floors. For extra stability in windy conditions, you can add a water bag.

It’s simple!

No. Each pole is designed to hold one flag only to ensure proper stability and safety.

A teardrop flag has a rounded top that tapers to a point, resembling a teardrop. It is tauter than a feather flag when secured to the pole.

Common sizes: 2.5ft x 8.5ft, 3ft x 10.5ft, and 3.5ft x 13ft. Contact us for full size options.

Teardrop flags are more taut and stretched when secured, while feather flags are more free-flowing. Teardrops also have slightly smaller printable area for the same height.

Similar to feather flags – poles from 7ft to 15ft depending on size. Pole sets are matched to flag size.

Yes. Use a cross base for indoor hard floors. They are popular for trade shows and retail displays.

A standard rectangular flag, typically flown vertically on a flagpole. Unlike feather or teardrop, it has straight edges and a traditional flag shape.

Common sizes: 2ft x 3ft, 3ft x 5ft, 4ft x 6ft, and 5ft x 8ft. Custom sizes available upon request.

Rectangle flags typically have a pole sleeve on the left side for a flagpole, plus grommets for rope or tie-downs. They require a traditional flagpole or wall mount.

No. Rectangle flags are sold separately from poles. We recommend standard aluminum or fiberglass flagpoles.

Yes. Double-sided rectangle flags show two separate designs (front and back). Single-sided shows mirrored image on reverse.

Yes. Made from durable polyester with reinforced stitching and grommets for outdoor durability.

15-20 business days for custom flags.

Yes. Contact us for expedited options.

Premium: 12-15 days. Express: 7-10 days.

Yes. Email sent with tracking once order ships.

Contact us immediately before shipment. Once shipped, address cannot be changed.

90-day warranty against manufacturing defects. Replacement or refund for defects.

Custom flags are non-returnable for change of mind. For manufacturing defects, contact us within 7 days of delivery.

Contact us within 7 days. We’ll replace or refund for damage, defects, or errors on our part.

Machine wash cold, gentle cycle. Air dry only – do not tumble dry.

Roll with image inside, store in carrying case off the ground.